Every time I go into a business, I see opportunities for growth, maximizing efficiencies, team development, addressing challenges, and many things that could be improved. As someone who loves high-impact, continuous improvement and is results-focused, this capability is both a strength and a weakness. It’s a strength because it pushes you to challenge the status quo and question existing practices. However, it becomes a weakness when you move too quickly or when people are not accustomed to change or your approach. Fresh eyes always bring perspective to a company. However, in some environments, pushing too hard too soon can create a negative experience or damage relationships. On the other hand, in some organizations, there’s an expectation to prove yourself within the first three months. Having enough conversations early on about expectations and success metrics is key to any collaboration. Like in any relationship, a strong professional relationship depends heavily on how well and effectively two or more people connect, communicate goals, define success metrics, and support each other throughout the learning process. I’ve found that the more time people spend sharing their perspectives and aligning with the company’s vision, the better things get. However, not all companies have a clearly defined vision, and sometimes it takes time to get there. Regardless of the situation, every organization has its own challenges.
Here’s what I’ve learned about joining a new organization—either as a consultant or a full-time employee:
- Forget what you know from previous organizations, and stay curious about the new one.
- Adjust your pace to meet the organization’s needs.
- Define the metrics for success (both short-term and long-term). What does success look like after 30, 60, and 90 days?
- Be aware that the challenges presented to you initially may differ from the ones you experience in real time.
- Understand the business challenges from all angles before offering recommendations.
- Even if you know how to help and have the best intentions to make an immediate impact, sometimes it’s better not to act or speak too soon.
- Take your time before introducing changes.
- Understand the organization’s culture and communication style (what’s important and what’s not).
- Discuss ways to deliver feedback (direct, diplomatic, etc.) and ask for early feedback from multiple people.
- Assume less and ask more questions.
- Focus on your role and avoid getting too emotionally attached to the outcome, people or mission.
- Don’t share too much about yourself—people may perceive it the wrong way.
- Give yourself time to learn and connect with others.
What else is important when you join a new team?
